Elevate Your experience with Dhiyam exclusive lifetime free Level1 Support!

Free Level1 Support

Get started with our free plan that includes the following features:-

  • Gather detailed information about the problem reported by the user.
  • Conduct initial diagnosis to identify the nature of the technical problem.
  • Perform basic troubleshooting steps based on predefined procedures and knowledge base articles.
  • Assist users with password resets and account-related issues.
  • Handle basic account management tasks such as unlocking accounts or updating user information.
  • Escalate issues to Level2 or Level3 support when the problem is beyond the scope of Level1 support or requires specialized expertise.

Free Level1 support available for the following services:-